Are you experiencing that your Roomba is not connecting to the app or wifi? It can be frustrating not to be able to connect your device, particularly if you rely on it for cleaning your home on a daily basis. Thankfully, there are potential solutions that you can turn to in order to solve any connectivity issues. Occasionally, minor or major bugs may occur, which might inhibit its ability to connect; however, this article aims to provide tips that will enable you and your Roomba tidier to get back onto the net. If the issue turns out to be more serious than anticipated, contacting the manufacturer may be an ideal solution.
First, let’s check what you need to do if your Roomba is not connecting to the app.
Roomba not connecting to app
There could be several reasons why your Roomba won’t connect to the app. Let’s take a closer look at what issues may occur and what the solutions are.
Check the internet connection.
Make sure that the router or modem is working properly and that your device has a successful connection to the internet. As simple as it sounds, this is actually an important step that might provide the solution to your problem! It is possible that, for some reason, the iRobot app is offline or has lost the connection, which may be the source of the problem. Also, ensure that your mobile phone is connected to the same network as your Roomba.
Look for updates
If your Roomba is not connecting to the app, you can also try searching for an update. If your app was downloaded or updated a long time ago, it might not work properly. Refresh your app and see if it solves the problem. There are many cases when all you need is a simple update.
Force stop and restart the app
In some cases, the app bugs out, and if your Roomba is not connecting to the app, you could try force-stopping the app. Relaunch it and see if it solves the problem. On an android phone, from the drop-down notification menu, find the Irobot home app and press force stop. After this, wait for a while, then try relaunching the app and see if it works. On an IOS device, open the app switcher, find the Irobot home app, and swipe up on the app, then try reopening it.
Uninstall and reinstall the app
If force-stopping the app doesn’t solve the issue, you can try uninstalling and then reinstalling the app, but in doing so, make sure that you know your credentials. After reinstallation, make sure to connect to the right network and check if it works.
Resetting your Roomba
If neither of the above-mentioned methods solves the issue, there is one more thing you can try to fix the problem. We have different articles on how to reset your Roomba, where you will find various models and how to do that. Hopefully, one of these methods solves the issue. ( Roomba E5, i4, i3, i7 )
Now let’s see what you can do if your Roomba is not connecting to Wifi.
Roomba is not connecting to wifi.
If your Roomba is not connecting to Wifi, there are similar steps that you can do when your Roomba is not connecting to the app. Before anything, make sure that the Roomba is powered on, the WiFi connection feature is enabled, and your router is turned on and working properly.
Make sure that you have Wifi coverage.
The first thing you should do is make sure that your Roomba and its charging station are set up in an area with good Wi-Fi coverage. The Roomba should be within range of the router in order to connect to the WiFi. If you are not sure, check the specs of your router, or you can test it with your mobile phone to see if the signal is good enough in the area where your robot vacuum is placed.
Check for updates
Check for any firmware updates for your Roomba. If there is a firmware
update available, this may help resolve any connectivity issues. It is possible that you have turned off automatic updates on your phone, and thus the app may be outdated.
Force stop the app
Force-stopping the app and relaunching it could also solve some minor issues. The steps are the same as when your Roomba is not connecting to the app.
Reset your Roomba
Lastly, if your Roomba is not connecting to Wifi after all the steps above, try resetting your device. To do so, typically, you will need to press and hold the clean button for ten or 20 seconds, but this depends on what model you have. Make sure to check our guide on how to reset your Roomba.
If none of these steps help, you may need to contact the manufacturer for further assistance. They may be able to provide additional troubleshooting steps or help you resolve any technical issues. In any case, there is a way to solve the issue if your Roomba won’t connect to wifi.
If your Roomba is not connecting to the app or Wifi, there could be several problems, such as:
- Limited functionality: If your Roomba is not connected to the app or Wi-Fi, you may not be able to use all of its features and functionality. For example, you may not be able to schedule cleaning sessions or receive notifications about the status of your Roomba.
- Inconvenience: If you are unable to connect your Roomba to the app or Wi-Fi, it may be inconvenient to have to manually start and stop the cleaning process.
- Security concerns: If your Roomba is not connected to the app or Wi-Fi, you may be concerned about the security of your device and the data it collects.
What can you do to avoid connectivity issues with your Roomba robot vacuum?
It can be really frustrating that your Roomba is not connecting to the app or Wifi. There is not one solution that can be done to avoid this issue. However, a few steps could help reduce the chance of happening.
- Follow the manufacturer’s instructions: Make sure you are following the manufacturer’s instructions for setting up and connecting your Roomba to the app and Wi-Fi.
- Check your Wi-Fi connection: Make sure your Wi-Fi connection is stable and has a strong signal. You may need to move your router or Roomba closer to each other to improve the connection.
- Update your app and firmware regularly: Keep your Roomba app and device firmware up to date to ensure that everything is working smoothly.
- Nowadays, the majority of wireless routers emit both 2.4 GHz and 5GHz frequencies simultaneously. So if you are changing your router, make sure to connect to the right frequency, both with the unit and the app. Also, always check if your unit is compatible with the 5Ghz frequency.
Conclusion
While there are many possible reasons for Roomba not connecting to app or Wi-Fi, it can be difficult to determine which is the cause. We suggest trying all of our suggestions to help identify the problem. If none of these options work, then it could be an issue with the vacuum itself. In that case, contact customer support for help before sending it out for repairs or replacement. Taking time to explore these possible solutions may save you time and money in the long run.
Related – Roomba indicator lights.
